Refund and Cancellation Policy

We at Cane Corso are committed to ensuring customer satisfaction with every purchase. Please take a moment to review our Refund and Cancellation Policy.

1. Refund Policy

At Cane Corso, we want you to be happy with your purchase. If you’re not completely satisfied with your order, we offer a refund under the following terms:

  • Eligibility for Refund:

    • You can request a refund within 7 days of your purchase.
    • To be eligible for a refund, the product or service must be unused, in the original condition, and within the 7-day period.
    • A Video of Unboxing the product is mandatory, without a video we cannot Refund
    • Only Manufacturing Damages can be exchanged

  • Refund Process:

    1. Please contact our support team at info@canecosoapparels.com to initiate a refund request.
    2. Provide your order number and reason for the refund.
    3. After we review your request, we will process your refund within 5-7 business days.

  • Non-Refundable Items:

    • Customized or personalized items.
    • Services that have been used or activated.
    • Any products purchased on sale or using promotional offers.
    • No Refunds or exchange for not liking the product,color,size.
    • We reserve the right to refund or not.

2. Cancellation Policy

We understand that circumstances can change. If you need to cancel your order or subscription, please follow the steps below: 

  • For Orders:

    • If your order has not yet been shipped or processed, you may be eligible for cancellation.
    • Contact our customer support team at info@canecorsoapparels.com as soon as possible with your order number to request cancellation.

Note: If your order has already been shipped, cancellation may no longer be possible.

3. Exceptions and Limitations

While we strive to provide the best service, please note the following exceptions:

  • Refunds are not provided for product that has been used.
  • Any service cancellations or refunds requested after the 5-day period may not be processed.

4. How to Contact Us

If you have any questions about our refund and cancellation policy or need assistance with your request, please reach out to us:

  • Email: info@canecorsoapparels.com
  • Business Hours: Monday to Friday, 9 AM to 5 PM (IST).
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